Responsible Gaming at visabet is not just a slogan — it is the foundation of our platform. We know online gaming can be a great form of entertainment, but it stays that way only when players engage mindfully and with their financial and mental well-being in mind. Our Responsible Gaming policy is designed to keep every user protected and in control.
If you or someone you know is feeling overwhelmed by gaming, this page is for you. Here we cover how to set betting limits, how to use the self-exclusion feature, and how to recognize the signs of problematic gaming.
"Gaming should be a source of fun — never a cause for stress or financial hardship. visabet is always here for you."
1 What does Responsible Gaming mean?
Responsible Gaming means enjoying gaming with full awareness — knowing how much time and money you are spending and ensuring it does not affect other areas of your life. At visabet, Responsible Gaming is built on three core principles:
- Control: Stay aware of how much you are betting and how long you are playing, and set limits whenever needed.
- Awareness: Always keeping in mind that gaming is for entertainment, not a source of income.
- Support: Having a system in place to seek and provide help as soon as a problem arises.
Visabet is committed to providing a safe environment for players in Bangladesh. Our platform includes multiple tools to help you stay in control of your gaming experience.
Gaming is not a quick way to make money. Every session can go either way. Only bet what you can afford to lose without it affecting your daily life.
2 Signs of Problematic Gaming
Gaming addiction develops gradually, and people often do not notice it themselves. If you or someone close to you shows any of the following signs, it is important to act quickly:
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Chasing Losses (repeatedly playing to recover lost money)
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Cutting back on time with family, friends, or work due to gaming
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Continuously increasing bet amounts in pursuit of the same thrill
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Repeatedly trying to stop gaming but failing
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Lying to family or friends about gaming
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Feeling restless, irritable, or anxious when unable to play
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Taking on debt or drawing on savings to fund gaming
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Turning to gaming to cope with stress or depression
If three or more of the above signs apply to you, contact the visabet support team right away or activate the self-exclusion feature. Asking for help is not a weakness — it takes courage.
3 Self-Assessment
Are your gaming habits healthy? Ask yourself these questions honestly:
Self-Assessment Checklist
Answer each question honestly. If you answer "yes" to most of them, it may be time to seek help.
1
Have you bet beyond your budget in the past month?
2
Have you placed larger bets trying to win back money you lost?
3
Has gaming caused problems with your family or at work?
4
Do you find it hard to stop gaming or feel restless when you do?
5
Have you ever borrowed money or used your savings for gaming?
6
Do you get irritable while playing or after a loss?
If 2 or more answers are "yes", please reach out to our support team. We will help you without judgment.
4 visabet Responsible Gaming Tools
Visabet believes every player should have full control over their own gaming experience. Our platform offers several effective tools:
To activate these tools, go to your account settings or contact our support team. Support is available 24/7.
5 Limit Setting Rules & Timeframes
Visabet has clear rules governing all types of limit settings. See the table below for how each limit works:
| Limit Type |
Effective Time |
Change Policy |
Status |
| Decreasing the Deposit Limit |
Immediate |
Can Be Reduced at Any Time |
Active |
| Increasing the Deposit Limit |
After 7 days |
Takes effect 7 days after request |
Active |
| Cooling-Off Activated |
Immediate |
Cannot Be Cancelled Early |
Active |
| Self-Exclusion Active |
Immediate |
Minimum 6 months — cannot be cancelled |
Active |
| Session Time Limit |
Immediate |
Adjustable at Any Time |
Active |
| Loss Limit |
Immediate |
Decreases take effect immediately; increases take 7 days |
Active |
Once self-exclusion is active, you will not be able to open a new account and all promotional communications will stop. This may be a difficult decision, but it could be the right one.
6 Healthy Gaming Tips
Responsible gaming isn't about quitting — it's about playing smarter and staying safer. Follow the tips below:
- Set a fixed budget before you play and never exceed it. Think of this as your "entertainment budget" — just like buying a movie ticket.
- Set a session time limit. Extended play reduces focus and increases the likelihood of poor decisions.
- Never place a bet when you are feeling emotional or under stress. Making decisions in moments of anger, sadness, or extreme excitement can be harmful.
- Never play while under the influence of alcohol or any other substance.
- Even on a winning streak, stop at a set point. The "just one more" mindset is often what leads to big losses.
- Take regular breaks. Aim for at least 10–15 minutes of break time every hour.
- Spend time on hobbies and activities outside of gaming. A varied lifestyle helps prevent gaming addiction.
- Talk openly with family and friends about your gaming habits. Take their feedback seriously.
7 Minor Protection
Visabet strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and ID verification is required in cases of doubt. Withdrawals cannot be processed until account verification is complete.
If you have children or teenagers at home, follow these precautions:
- Use password protection on your device to prevent minors from accessing your account.
- Enable parental controls on your browser.
- Always log out after browsing gaming sites.
- Do not save your bank card or payment details on your device.
- Have an open conversation with children about the risks of online gaming.
If you suspect that a minor has accessed your account, contact [email protected] immediately and request a temporary account suspension.
8 How do I activate the self-exclusion process?
Activating self-exclusion is straightforward. Just follow the steps below:
- Log in to your visabet account and go to the "Account Settings" section.
- Click on the "Responsible Gaming" tab.
- Select the "Self-Exclusion" option.
- Choose your exclusion period: 6 months, 1 year, 3 years, or permanent.
- State a reason (optional) and click the confirmation button.
- Your account will be closed immediately and a confirmation will be sent to your registered email.
When self-exclusion is activated, you will have the option to withdraw your remaining balance. Your account cannot be reactivated before the exclusion period ends.
If you have trouble through Settings, contact us via live chat or email [email protected] directly. Our team will assist you right away.